Flooded Basement? Get 24/7 Help
Water spreads into floors and walls fast, and mold can begin growing within 24–48 hours.
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We Work With Every Major Carrier—And Hundreds More
What Happens When You Call
Call and enter your ZIP code
Dial (855) 919-8808 any time, day or night. Our automated system asks for your ZIP code so it can find help near you.
Get connected to a local pro
You’re routed to an available licensed, certified restoration contractor serving your area. If none is available, you’ll know right away.
Get a no-obligation estimate
The contractor talks through your damage, schedules a visit, and gives you an estimate. Contractors work with every major insurance carrier.
Basement Water Removal and Drying
A failed sump pump, groundwater seeping through the foundation, a burst pipe, or a sewer backup can put inches of water in a basement in hours. Basements often hold the water heater, furnace, and electrical panel, so safety comes first. Contractors in our network pump out the water, remove soaked materials, and dry walls, floors, and framing with commercial equipment before mold can take hold.
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Speak with a Basement Water Expert Now
Call (855) 919-8808 for a Local Basement Flooding Professional:
- 24/7 Dispatch Response
- Emergency Services Available 24 Hours a Day
- Zero-Cost, No-Obligation Estimates
- Extensive Training and On-the-Job Experience
- Certified & Licensed Contractors
- Leading National Network of Restoration Experts
Flooded basement? Do this right now
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Don’t walk into the water if power is on
If water could reach outlets, cords, or the electrical panel, stay out and have the power shut off by your utility or an electrician.
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Watch for gas and appliance hazards
If you smell gas, leave and call 911 and your gas company. Don’t relight a furnace or water heater that has been underwater.
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Stop the source if you safely can
Shut off the water main for a plumbing leak, or check whether the sump pump has lost power.
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Document everything
Take photos and video of the damage and affected belongings before anything is moved or thrown out. Your insurance claim will need them.
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Move what you can upstairs
Lift valuables, documents, and electronics off the floor and out of the basement if it’s safe.
Then call a restoration pro
Call (855) 919-8808 24/7 to reach a licensed, certified contractor in your area for a no-obligation estimate.
Common Causes of Basement Flooding
Water that sits in a basement soaks into drywall, carpet, and framing and raises humidity throughout the house. The EPA advises drying water-damaged areas within 24–48 hours to help prevent mold.
Sump Pump Failure or Power Outage
Heavy Rain and Groundwater Seepage
Sewer or Floor Drain Backup
Water Heater or Appliance Failure
Every moment counts in a flooded basement situation. Take crucial action now.
Call Now for Emergency Service (855) 919-8808Total Clean-Up No Matter the Cause
How Professional Basement Water Removal Works
- Safety Check: Make sure electrical and gas hazards are addressed before anyone enters standing water.
- Water Extraction: Pump out standing water and extract water from carpet and flooring.
- Material Removal: Remove soaked carpet, pad, drywall, and insulation that can’t be dried in place, especially if the water was contaminated.
- Structural Drying: Dry walls, floors, and framing with dehumidifiers and air movers, tracking moisture until it reaches safe levels.
- Cleaning and Rebuild: Clean and treat affected surfaces, then restore what was removed.
Our Process
Accredited & Certified
Contractors in our network hold IICRC, RIA, ASD, CDS, AMRT, BBB accreditation, and other industry credentials.
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- Specialty certifiedASDCDSAMRT+ many more
Credentials vary by contractor and can change. Before work begins, ask your contractor for their current license, certification, and accreditation details, or verify them with the issuing organization (such as the IICRC, the BBB, or your state contractor licensing board).
We have a nationwide network of restoration contractors
Restore Your Property connects property owners with licensed, certified water, fire, and mold restoration professionals across all 50 states. Every contractor in our network is required to be fully licensed and certified in their trade — so when someone arrives at your door, they're qualified to be there.
Worried About Cost or Insurance?
Straight answers to the questions people ask most before they call.
Will my insurance cover it?
Most property policies cover sudden and accidental damage — like a burst pipe, a failed water heater, or a fire. They often exclude damage from long-term leaks, neglect, or flooding from outside, which typically requires separate flood insurance. Check your policy or call your insurer to confirm.
Do I have to pay everything up front?
Contractors in our network offer a no-obligation estimate first. Many restoration contractors work directly with your insurance company and bill the claim, so you’re often responsible mainly for your deductible. Confirm payment terms with the contractor before work begins.
Should I call my insurance company or a contractor first?
Make the property safe and stop the damage first — most policies expect you to take reasonable steps to prevent further damage. Report the claim promptly. A restoration contractor can document moisture readings and damage, which helps support your claim.
Can I choose my own restoration contractor?
In most cases, yes — and it’s worth thinking about. Your insurer may suggest a contractor from its preferred-vendor program, but you’re generally free to choose who works on your property. Program contractors typically follow pricing and scope guidelines set by the insurance company, which can limit the work to what the program allows rather than everything your property needs. That’s why many property owners prefer an independent contractor who works for them and advocates for a complete, proper repair. Restore Your Property connects you with independent local contractors who work with every major insurance carrier.
Get a no-obligation estimate — it costs nothing to call.
Call Now (855) 919-8808Real Feedback. Real Results.
had no idea who to call after our basement flooded. called restore your property and was connected with someone local within minutes. really took the stress out of it
Appreciate how fast they got us connected to someone in our area. They knew we couldn't stay closed long and made sure we got someone who could move quickly. great communication throughout
easy to work with. called, gave my zip code, and had someone on the line for me right away. will definitely use again if something comes up at one of my other properties
super easy to deal with. one call and they connected me with a local contractor the same day. made a bad situation a lot easier to handle
Frequently Asked Questions
How long does it take to dry out a flooded basement?
It depends on how much water there was, how long it sat, and what got wet. Professional drying with dehumidifiers and air movers usually takes several days, and contractors confirm with moisture readings before rebuilding. The EPA advises drying water-damaged areas within 24 to 48 hours to help prevent mold.
Should I pump out a flooded basement right away?
If the water came from a plumbing leak, removing it quickly is best. If the ground outside is saturated from flooding, emergency managers advise pumping out gradually, because draining too fast can let outside water pressure damage basement walls. A restoration contractor can judge which applies.
Does insurance cover a flooded basement?
It depends on the cause. Sudden plumbing failures are often covered; outside flooding usually requires separate flood insurance; and sump pump or sewer backups often require an added endorsement. Check your policy or ask your insurer.
The Restore Your Property Effect
Minimize downtime by connecting instantly with the right contractor and the right equipment.
Restore Your Property provides immediate access to an elite national network of disaster recovery professionals across the continental United States.
Contractors in our network offer 24/7 emergency dispatch and a no-obligation estimate on all restoration projects.